Australia Post shipping cut off times:

For the best chance of receiving your orders before Christmas, please see below for shipping cut off dates as advised by Australia Post. Please know these are only a guide and due to high volumes during the holiday period, cannot be guaranteed. To avoid disappointment and ensure your Christmas goodies reach you in time, we suggest placing your order as early as possible.

*All orders will be sent express post

Within Australia (except WA and NT):

Express Post: 19th December

WA and NT:

Express Post: 14th December

To view our full delivery information and FAQ’s please click here

Please note: To give your items the best chance of delivery to Norfolk Island before Christmas, final posting dates are Monday 12 December for Express Post.


International Shipping:

New Zealand:

Express Post: 9th December


Express Post: 9th December

UK and Major European Destinations:

Express Post: 9th December

Most of Asia:

Express Post: 28th November 


Click and collect orders:

Our wonderful warehouse elves are always working hard to ensure you are able to receive your orders as quickly as possible. Due to the high number of orders received during the holiday period, we ask that you please allow at least 2 working days for your order to be ready for collection.

Our final date to collect your order from our warehouse before Christmas is Friday 23rd December. Please ensure your order is placed by 5pm on the 22nd December to avoid disappointment.


Styling Suite opening hours

For the very first time, we are so pleased to be able to open up the doors of our styling suite for walks in throughout the month of December! This gives our fabulous F&N Fam the opportunity to shop in store and stock up on all their holiday essentials, gifts and special event outfits!

We will also have stylists on hand to help you with your styling choices.

Please see our December opening hours below for our styling suite, which is located at 1/209 Hyde Street, Yarraville:

Thursday 1st December – Thursday 22nd December: 9am – 4pm.

Friday 23rd of December: 10.30am - 3.30pm.

Saturday 24th December – Saturday 31st December: CLOSED


Returns and exchanges for Christmas period

During the holiday season we will be extending our returns period from the 1st November to the 31st January. For any orders placed within this time, you will have 30 days to send your item back to us for a store credit/exchange.

Please ensure your items meet our returns guidelines, to see our full terms and conditions please follow this link.

To create your return, please scan the QR code at the bottom of your invoice. This will direct you through to our return’s portal. Alternatively, you can follow this link and add your order number and email address to complete your return.

You are welcome to post your return back to us, or if you live locally, you can drop your return off at our HQ which is located at 1/209 Hyde Street Yarraville Vic 3013. Please ensure your invoice with your RMA number written at the bottom is included with your item.

Please see below for our available drop off times:

1st – 23rd December:

9am- 4.45pm Monday – Friday

9.30 – 3.30 Saturday and Sunday

24th – 27th December:


28th- 30th December:

9am – 4.45pm

31st December – 2nd January:


4th January onwards:

9am – 4.45pm Monday – Friday

Saturday and Sunday: CLOSED