Returns

If you have a change of mind or would like to exchange your item/s, Feather and Noise are more than happy to process a store credit or instant exchange for you. Please ensure you meet the below criteria to be eligible to make a return.

Please note, we are unable to offer refunds.

Enter your details below to get started:

• Returns accepted within 14 days of receiving your order.
• Available for store credit or instant exchange only.
• No refunds for change-of-mind purchases (refunds will only be provided if an item is faulty).
• Items must be unworn, unwashed, and unused, with all original tags attached.

1. Enter your order number and email address in the above link to our Returns Portal
2. Select store credit or instant exchange
3. Generate your return label and send your item/s back within 7 days

Please ensure your item is securely packed in a protective satchel. We recommend reusing the original packaging where possible and protected from damage, moisture, and other environmental factors during transit.

If you have a faulty or damaged product, please email the Customer Care Team at info@featherandnoise.com within 7 days of receiving your item and attach 2-3 clear photos of the fault you are seeing.

Please note that Feather & Noise do not accept returns for garments which have been damaged during wash or wear and tear.

Items must be full priced. All sale items are final and cannot be returned or exchanged.

If you opt for an instant exchange and would like to be supplied an Australia Post return label, a $10.68 return shipping fee will apply. This fee covers the cost of shipping your original item back to us. The cost of shipping your exchange item to you is complimentary.

If you opt for store credit, the $10.68 return label fee will be deducted from your store credit. You do not need to purchase a return label through the returns portal.

If you prefer not to purchase a return label through our return portal, you are welcome to arrange your own label.

This option can be selected on the label selection page of the returns portal.

Please note the option to receive an Australia Post return label through our return portal is only available for orders within Australia. For international returns, you will need to arrange your own return label.

All returns via post must be addressed to Feather & Noise Returns: 1/209 Hyde Street, Yarraville, VIC 3013 for processing.

Once you have lodged your return request, you will receive a returns label via email to send your item/s back to us. Once we receive your return, please allow 1-3 business days for this to be processed.

All returns via post must be addressed to Feather & Noise Returns: 1/209 Hyde Street, Yarraville, VIC 3013 for processing.

You can drop your return off in-person at our Flagship Store: 30 Birmingham Street, Yarraville VIC 3013. View our opening hours here.

If you have a question regarding a return please email returns@featherandnoise.com or submit an enquiry via our Contact Us page.